On February 2, Microsoft issued a product recall for millions of Surface Pro power cords in the U.S. and Canada due to a potential risk of injury or fire caused by overheating. The recall was announced on the Consumer Product Safety Commission website with additional details for consumers.
The AC power cords came packaged with the Surface Pro 2 and Surface Pro 3 models. These products may reportedly emit excessive heat and eventually catch fire while in operations. The majority of the recalled power cords were found in the U.S., with an estimated 190,000 being recalled in Canada.
Microsoft issued the recall after being notified of 56 incidents of overheating and fire, where five consumers sustained electrical shock injuries. Also included in the recall are the power cords in the Surface Pro power supply units that can be bought separately. Consumers who possess the affected power cords were told to stop using them and contact Microsoft to get a free replacement.
If you have decided to file a claim after being injured by a faulty product, find out how our product liability attorneys at Spiros Law, P.C., in Danville may be able help you recover compensation for your suffering by calling (217) 443-4343 today.